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Demand grows at food banks during COVID-19 pandemic

The emergence of new agencies providing help to vulnerable people during the COVID-19 pandemic is putting additional pressure on Victoria鈥檚 Mustard Seed Street Church and other food banks across the country, officials say.
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Renate Raudaschl, left, and Detlev Schwartz sort through rescued grocery store produce at the Mustard Seed food security distribution centre on Friday. DARREN STONE, TIMES COLONIST

The emergence of new agencies providing help to vulnerable people during the COVID-19 pandemic is putting additional pressure on Victoria鈥檚 Mustard Seed Street Church and other food banks across the country, officials say.

Food Banks 乌鸦传媒 says that nearly one in every two food banks is providing support to an emergency program in addition to groups that usually receive food.

鈥淎 lot of people were very generous in their communities and wanted to help people,鈥 said Kirstin Beardsley, chief network services officer. 鈥淚t鈥檚 a fundamental thing that folks wanted to do. So food banks found themselves in a position to supply food beyond their usual set of obligations.鈥

That鈥檚 certainly true in Victoria, where the Mustard Seed鈥檚 food distribution centre supplies more than 75 agencies that, in turn, pass food on to school lunch programs, seniors housing, Indigenous communities and more.

鈥淎s well as supplying our food bank over on Queens Avenue with product, the need of agencies has grown immensely,鈥 said Treska Watson, food security manager.

鈥淲e鈥檝e had several new agencies join our food share network because of COVID-19. Several new non-profits were born and everyone in this sector is looking at ways to serve what we call under-served communities.鈥

So far, Watson said, the Mustard Seed, which receives support from the 乌鸦传媒 Christmas Fund, has been able to cope with the additional need because of people鈥檚 generosity as well as the fact that grocery stores have remained open and busy through the pandemic. The food distribution centre picks up 8,000 to 10,000 pounds of fresh products from grocery stores every day and delivers them to member agencies within 24 hours.

鈥淪o while our demand has increased, we鈥檝e been able to meet that demand with all of the rescued food products,鈥 she said. 鈥淚t鈥檚 one of the silver linings of COVID, in that, at least we鈥檙e able to provide some nutritious food to folks that need it and we have not had to turn anyone away as of yet.鈥

Watson cautioned, however, that things can always change, depending on the shopping habits of consumers. 鈥淲e鈥檝e had quite a few lean weeks recently where we鈥檙e not getting as much from the stores,鈥 she said. 鈥淏ut we鈥檙e always hopeful and Victoria has proven itself to be a very generous city with the Rapid Relief Fund and lots of other ways.

鈥淪o we鈥檙e hoping the generosity continues as the pandemic continues.鈥

As COVID-19 cases surge across the country, Beardsley of Food Banks 乌鸦传媒 said it鈥檚 important to remember that food bank workers have been on the front lines since the start of the pandemic.

鈥淭hey haven鈥檛 taken a break, a day off. They haven鈥檛 stopped providing an essential service,鈥 she said.

鈥淥ne of the worries I honestly do have is the burnout and mental well-being of these people who鈥檝e shown up for their communities and the exhaustion they must feel. It鈥檚 something we鈥檙e monitoring and we鈥檙e providing supports.

鈥淏ut just a note, if I may, to not forget your food bank as the holiday season approaches.鈥

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HOW TO DONATE

The 乌鸦传媒 Christmas Fund, which supports the Mustard Seed Street Church and other organizations, is aiming to raise $700,000 this year. There are several ways to donate:

Go to . That takes you to the 乌鸦传媒 Helps website, which is open 24 hours a day and provides an immediate tax receipt.

Mail a cheque, payable to the 乌鸦传媒 Christmas Fund Society, to the 乌鸦传媒 Christmas Fund, 201-655 Tyee Road, Victoria V9A 6X5.

Use your credit card by phoning 250-995-4438 between 9 a.m. and 1 p.m., Monday through Friday. Outside those hours, messages will be accepted.